Support Center
Get help with your Omnitopia platform
📖
Help Center
🔌
API Documentation
⚙️
Check Settings
Submit a Ticket
Recent Tickets
TKT-A1B2C3
POS Integration Issue
integration · Apr 2, 2026
resolved
TKT-D4E5F6
Billing Discrepancy
billing · Apr 11, 2026
open
TKT-G7H8I9
Menu Sync Delay
technical · Apr 13, 2026
in progress
Common Solutions
Orders not appearing in dashboard
Check POS webhook URL configuration and run /health check
Toll amounts seem incorrect
Direct integrations: $0.15/order. Middleware: $0.18/order. Check Settings for platform rates.
Need to connect more POS systems
Upgrade to Growth ($299/mo) for Deliverect middleware access — 40+ POS systems.