Help Topics
Getting Started
What is GhostChef? Plans & Pricing 12-Step Provisioning
Managing Your Kitchen
Virtual Brands Menu Management Orders & Pickup Board
Delivery & Fees
Delivery Fee Allocations Overage Pricing
AI Features
AI Command Center Smart Pricing Demand Forecasting Auto-Review Defense
Integrations
Loyalty Network Troubleshooting

👻 GhostChef Help Center

Everything you need to launch, manage, and grow your virtual restaurant brands.

Troubleshooting

Storefront not loading
Check that provisioning completed successfully. Look for the health check status in GhostChef Dashboard. If provisioning failed, the ARC Dashboard will show the flagged step.
Orders not coming through
Verify the ordering pipeline is active and Stripe Connect is linked. Check /GhostChef/Dashboard for pipeline status indicators.
Menu changes not reflecting
Menu updates sync within 2 minutes. Hard refresh the storefront (Ctrl+Shift+R) if changes don't appear. Check that items are marked as "Available" in the Menu Manager.
AI Command Center not generating recommendations
The system needs at least 7 days of order data to generate meaningful pricing and demand insights. If you have sufficient data, check that the AI Command Center add-on is active on your account.

Need more help? Visit the main CloudFran Help Center.

CloudFran Help Center